21 November, 2018

Black Friday and Cyber Monday Sale

We are pleased to announce Black Friday and Cyber Monday 25% discount on any of our EurekaLog products using the coupon code found below.

The sale starts on Black Friday (23 November) and ends at end of Cyber Monday (26 November).

Enter this code when paying for the item on our web site:


Existing customers with valid or expired licenses can log in and purchase upgrades, new licenses and extensions here:


Use the login credentials we sent you at purchase time.

New customers (without existing licenses) can use the discount code here:


06 November, 2018

How to deal with send failures in EurekaLog

You (as developer) is interested in getting as much bug reports as possible. First, you have to select a reliable send method for delivering reports from users to you. However, it may be not enough. Sending may fail for many reasons:
  • Unplugged network cable;
  • Turned off wi-fi;
  • Bad wi-fi signal strength;
  • Bad network settings (e.g. DNS, gateway, etc.);
  • Blocked by firewall;
  • Problems on ISP's side (maintenance, etc.);
  • Changed settings on your receiving side (e.g. you have closed account in your bug tracker);
  • etc.
Bug report will not reach you in all these cases. Then what?